The Reputation Score is the rating that certifies the financial and online reputation of a physical, legal or digital entity and determines its relative risk index, on a scale of values from -100% to + 100%. Just as you get a credit score based on financial reputation, your business also has an online reputation score, relying primarily on your online listings and reviews to gauge the level of customer trust in online brands.
The importance of Reputation Score
Why should I monitor the Reputation Score?
The reasons for your choice may be two:
1) You want to measure the Reputation Score of an external entity to assess its reliability and the relative risk index . For example: you represent a banking group and you want to verify the Reputation Score of a large company before granting a loan, to verify any possible relationship with the client with subjects misaligned with the code of ethics and the reference laws in the countries of interest .
2) You want to measure your Reputation Score to certify your good reputation in the eyes of potential clients. You represent a private healthcare group and you want to measure your Reputation Score to certify the good reputation and reliability of your clinics.
How can I improve my Reputation Score?
2- If your company receives negative reviews, you must respond publicly to show that your company values customer satisfaction.
3- In addition, you can also reply to negative feedback privately to resolve the issue and request to re-review your business when you are satisfied.
4- You will actively encourage satisfied customers to post positive reviews and then share them on social media and your business website, thereby increasing your reputation score, especially on Google.
5- Connect with us, we will solve all your doubts and boost your Score Reputation to the maximum.
